911onDVD Volume 2 - Disc 1
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SEE BELOW FOR MORE INFO |
Instructor |
Length |
Seg # |
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Disc Introduction - |
Kevin Willett |
2:00 |
Intro |
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Dispatcher Cannibalism |
Doug Showalter |
7:00 |
1 |
|
Call taking for Missing Kids |
Kevin Willett |
25:09 |
2 |
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Center for Missing and Exploitted Children |
Kevin & Tina |
16:42 |
3 |
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Call Taking - Confirm It! |
Kevin Willett |
4:47 |
4 |
|
Scenario Based Preparation |
Gerald Kohlmann |
6:47 |
5 |
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Professionalism & Ethics |
Teresa Butters |
7:54 |
6 |
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Stress Management |
Tina Roylance |
9:48 |
7 |
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Calming Callers |
Kristy Cisco |
2:45 |
8 |
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Policy & Procedure Part 1 |
Leslie Whitham |
12:10 |
9 |
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Customer Service - Kindness |
Kevin Willett |
4:20 |
10 |
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Stress Management - Massage |
Kristy Cisco |
6:58 |
11 |
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ICS - Incident Based Communications |
Gerald Kohlmann |
5:16 |
12 |
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Stress - Energy and Resiliency |
Greg Sancier |
21:38 |
13 |
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Stress - Energy and Resiliency Part 2 |
Greg Sancier |
11:28 |
14 |
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Training Documentation |
Doug & Danette |
7:08 |
15 |
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Wellness - Running & Stretching |
Leslie Whitham |
8:40 |
16 |
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Go - Don't Go - Detroit |
Kevin Willett |
9:22 |
17 |
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Wellness - Biking |
Kristy Cisco |
3:36 |
18 |
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Risk Management |
Gordon Graham |
13:52 |
19 |
Receive the best possible in-service training via DVD. TEN different subject matter experts are on this great DVD with almost 4 hours of various segments. You will also receive a code to go online for the powerpoint hand-outs, quizzes and a tracking sheet to keep track of the in-service training your team will receive. This is a great opportunity to use our quality DVD's for daily in-service, role call training, coaching or remediation. It's also a great way to get diversified training for new and existing employees. Use the DVD to help achieve continuing education hours and credits! For more information on this great DVD, contact PSTC at
650-591-7911 x102 or e-mail kevin@pstc911.com
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- Item #: VOL2DISC1
- Condition: New
