911onDVD Volume 2 - Disc 1

 

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VOLUME 2 Segments

Instructor

Length

Seg #

Disc Introduction - 

Kevin Willett

2:00

Intro

Dispatcher Cannibalism

Doug Showalter

7:00

1

Call taking for Missing Kids

Kevin Willett

25:09

2

Center for Missing and Exploitted Children

Kevin & Tina

16:42

3

Call Taking - Confirm It!

Kevin Willett

4:47

4

Scenario Based Preparation

Gerald Kohlmann

6:47

5

Professionalism & Ethics

Teresa Butters

7:54

6

Stress Management

Tina Roylance

9:48

7

Calming Callers

Kristy Cisco

2:45

8

Policy & Procedure Part 1

Leslie Whitham

12:10

9

Customer Service - Kindness

Kevin Willett

4:20

10

Stress Management - Massage

Kristy Cisco

6:58

11

ICS - Incident Based Communications

Gerald Kohlmann

5:16

12

Stress - Energy and Resiliency

Greg Sancier

21:38

13

Stress - Energy and Resiliency Part 2

Greg Sancier

11:28

14

Training Documentation

Doug & Danette

7:08

15

Wellness - Running & Stretching

Leslie Whitham

8:40

16

Go - Don't Go - Detroit

Kevin Willett

9:22

17

Wellness - Biking

Kristy Cisco

3:36

18

Risk Management

Gordon Graham

13:52

19

 

Receive the best possible in-service training via DVD. TEN different subject matter experts are on this great DVD with almost 4 hours of various segments. You will also receive a code to go online for the powerpoint hand-outs, quizzes and a tracking sheet to keep track of the in-service training your team will receive. This is a great opportunity to use our quality DVD's for daily in-service, role call training, coaching or remediation. It's also a great way to get diversified training for new and existing employees. Use the DVD to help achieve continuing education hours and credits! For more information on this great DVD, contact PSTC at
650-591-7911 x102 or e-mail
kevin@pstc911.com


911onDVD Volume 2 - Disc 1
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  • Item #: VOL2DISC1
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